HMO PROCESS

Important Document

Our objective is to help you get easy and become more comfortable in the hospital environment as quickly as possible. We encourage you to have with you the following documents (as applicable):

  1.  Personal Identification (ID) with photo
    Accredited HMO-issued member’s ID
    Senior Citizen’s ID
    PhilHealth ID
    Persons with Disability ID
    Healthcare insurance card or document
    Digitized SSS ID
    GSIS ID
    PRC ID
    Integrated Bar of the Philippines ID
    Unified Multi-Purpose ID
    Driver’s License
    Passport

  2. Signed Letter of Guarantee (LOG) or Letter of Authority (LOA) from your company (if you are an eligible employee for company healthcare hospitalization benefits)

  3. Any prior medical records, X-Ray films or test results (especially if you had a recent hospital confinement at another medical facility or hospital)

The hospital admissions personnel will issue you a unique patient identification number in a bracelet indicating your full name, date of birth, a patient ID number, and the name of your Attending Medical Doctor (AMD). The identification (ID) bracelet must be worn at all times during your hospital confinement. DO NOT REMOVE the ID bracelet until you are discharged from DGMC. This is for your own safety.

HMO PROCESS

For Consultation

If with appointment

  1. Bring two valid ID’s
  2. Go to the Centralize Registration Office (Ground floor of the main building ) For the approval of your health card.
  3. For safety protocol. if you are experiencing symptoms such as the following.

*Most common symptoms:

  • Fever
  • Dry Cough
  • Tiredness

*Less common symptoms:

  • Aches and pains
  • Sore throat
  • Diarrhea
  • Conjunctivitis
  • Headache
  • Loss of taste or smell
  • A rash on skin, or discoloration of fingers or toes

*Serious symptoms:

  • Difficulty breathing or
  • Shortness of breath
  • Chest pain or pressure
  • Loss of speech or movement

It is better to consult a doctor first, it is advisable to have an online consultation.

For online consultation please call to or go to our Facebook page for inquiry.